ARK Smart Collection

chatgpt image jun 26, 2026, 12 59 45 pm
untitled design (1)

Return & Refund Policy

Effective Date: June 2026

At Daily Wish Store, customer satisfaction is our top priority. We are committed to providing high-quality products and a seamless shopping experience. Please read this Return & Refund Policy carefully before making a purchase, as it outlines the conditions under which returns, exchanges, refunds, and cancellations are accepted.

1. Eligibility for Returns

You may request a return or replacement if:

  • The product received is damaged during transit.

  • The product is defective or not functioning as intended.

  • You received an incorrect product or the wrong size/variant due to our error.

  • The product has missing parts or accessories (if applicable).

Return requests must be submitted within the return period specified on the product page or communicated at the time of purchase.

2. Return Conditions

To qualify for a return or exchange, the product must:

  • Be unused, unwashed, and in its original condition.

  • Be returned with all original packaging, tags, labels, accessories, and invoices.

  • Not show any signs of misuse, damage, or alteration after delivery.

  • Be securely packed to prevent damage during return shipping.

Returns that do not meet these conditions may be rejected.

3. Non-Returnable Items

The following items are not eligible for return or refund unless they are received in a damaged, defective, or incorrect condition:

  • Products damaged due to customer misuse or negligence.

  • Used, washed, or altered products.

  • Products returned without original packaging or tags.

  • Clearance, sale, or discounted items (unless defective).

  • Customized, personalized, or special-order products.

  • Gift cards or promotional items (if applicable).

4. Return Process

To initiate a return:

  1. Contact our customer support through the official contact details available on our website.

  2. Provide your Order ID along with a description of the issue.

  3. Share clear photographs or videos showing the damaged, defective, or incorrect product (if requested).

  4. Our support team will review your request and provide return instructions if the request is approved.

Return requests are subject to verification and approval by Daily Wish Store.

5. Refund Policy

Once the returned product is received and inspected:

  • Eligible refunds will be approved after successful quality inspection.

  • Refunds will be processed to the original payment method used during purchase.

  • Processing times may vary depending on your bank or payment provider.

  • Shipping charges are generally non-refundable unless the return is due to our error.

If the return does not meet our policy requirements, the refund request may be declined.

6. Exchange Policy

We offer exchanges for eligible products, subject to stock availability.

If the requested replacement product is unavailable:

  • A refund may be issued, or

  • Store credit may be provided, at the discretion of Daily Wish Store.

7. Shipping Charges

  • Original shipping charges are non-refundable except where the return is due to a damaged, defective, or incorrect product delivered by us.

  • If the return is approved because of our mistake, we will provide instructions regarding return shipping and, where applicable, bear the return shipping cost.

8. Order Cancellation Policy

  • Orders may be cancelled only before they are dispatched for shipment.

  • Once an order has been shipped, cancellation requests cannot be accepted.

  • Customers may request a return after delivery if the product qualifies under this Return & Refund Policy.

9. Inspection and Final Decision

All returned products undergo a quality inspection upon receipt.

Daily Wish Store reserves the right to:

  • Approve or reject any return or refund request based on compliance with this policy.

  • Decline requests involving misuse, tampering, or policy violations.

  • Request additional information or evidence before making a final decision.

The decision made by Daily Wish Store regarding returns and refunds shall be final.

10. Contact Information

If you have any questions regarding returns, refunds, exchanges, or cancellations, please contact us through our official support channels.

Phone: 8522080936

Daily Wish Store
Fashion, Fun & Everyday Essentials

Thank you for shopping with Daily Wish Store. We value your trust and are committed to ensuring a fair, transparent, and hassle-free return and refund process.

Scroll to Top